Skip to main content

Genesys

Overview

The Genesys source retrieves data from Genesys using their JSON REST APIs.

Setup Guide

Requirements

We are using OAuth2 as this is the only supported authentication method. So you will need to follow the steps below to generate the Client ID and Client Secret.

  • Genesys region
  • Client ID
  • Client Secret

You can follow the documentation on API credentials or you can login directly to the OAuth admin page

Supported Streams

Reference

Config fields reference

Field
Type
Property name
string
client_id
string
client_secret
string
tenant_endpoint
string
start_date

Changelog

Expand to review
VersionDatePull RequestSubject
0.1.22024-06-0639256[autopull] Upgrade base image to v1.2.2
0.1.12024-05-2038450[autopull] base image + poetry + up_to_date
0.1.12023-04-2725598Use region specific API server
0.1.02022-10-0617559The Genesys Source is created